Can't personalize beyond basic email and SMS

Switched from Klaviyo, doubled online orders

Magnum Bikes moved to Maestra Platform, an all-in-one retention marketing platform built for ecommerce brands, and got a forward-deployed marketer to unify profiles and personalize every touchpoint.

The Maestra platform interface

+56.6%

growth in online revenue year over year after switching from Klaviyo

Brands running on Maestra

Customer logoCustomer logoCustomer logoCustomer logoCustomer logoBlue Q logo

The problem

Loyal customers get treated like strangers

Segmentation frequently stops at new versus returning, so a customer with five, ten, or twenty past orders receives the same generic campaign as a first-time browser. The data to do better already sits in the order history; it just is not connected to what gets shown or sent.

What we hear from brands

all email marketing is very generic, with no personalization or segmentation, even for customers with 5-20+ orders, according to a DTC brand with a base of repeat loyalists

repetitive messages that do not feel tailored to the individual customer's experience, according to a four-person accessories brand

currently relying on guesswork, since the needs of someone buying for a newborn versus a 5-year-old are vastly different, but every customer gets generic communications, according to an organic kids' clothing brand

The new way

Carry the same offer across every channel

Maestra keeps the website, app, email, SMS, and even in-store consistent: the same promo code a customer got by email is visible on the product page, and cross-device recognition means shoppers pick up where they left off. Personalization stops being a single-channel exercise.

Outcomes brands report

+111.7%

growth in online order volume year over year after switching from Klaviyo

From a published case study

49.3%

of active contributors read personalized impact reports, twice the rate of regular emails

From a published case study

Customer proof

Defense Mechanisms doubles Meta ad returns with a catalog that updates itself

4.8 rating on G2
G2 High Performer, Personalization

Rising Meta ad costs meant Defense Mechanisms needed stronger returns from the same spend, but its dynamic product ads were not keeping pace. Maestra's dynamic product feed took over, automatically generating on-brand visuals and keeping product data current in real time so the ad creative never lagged the catalog.

34x

Meta ads ROAS, up from 17x

Defense Mechanisms doubles Meta ad returns with a catalog that updates itself (Maestra case study)Read the full case study
Maestra made setting up our Meta catalog quick and easy. Their hands-on support and custom ad solutions helped us manage our complex product lineup and hit our goals fast.
Scott Julian, Marketing Content Specialist at Defense Mechanisms

How it works

From first call to fully live, without the downtime

01

Grant access, not headcount

You are not staffing a migration project. You are granting access and approving a plan your Maestra marketer builds around your goals.

02

Old tools run until the new ones are ready

There is no cutover cliff. Your current stack stays operational the entire time setup is happening in the background.

03

Timelines scale with complexity

Two to four weeks is typical for a growing brand. Complex, nine-figure operations run three to seven weeks, still with the same 99%-handled-for-you model.

The platform

Maestra in one breath

Maestra unifies a real-time CDP with every channel you need to reach customers, all built on a commerce-specific data model that gives you enterprise-grade capabilities without the enterprise timeline. It processes at 2M requests per minute with responses under 300 milliseconds, so personalization keeps up with real shoppers in real time.

Including

Real-time CDPSite personalizationOmnichannel journey builderProduct recommendationsEmail, SMS and MMSMaestra AI
The Maestra platform interface

Your forward-deployed marketer

The person who actually does the work, not just advises on it

Your forward-deployed marketer does not hand you a strategy deck and disappear. They build the migration, design the flows, run the A/B tests, and stay reachable in a shared Slack channel the whole time.

Done-for-you migration, flows, and A/B tests

Shared Slack channel for real-time questions

Included with every subscription, no extra fee

Replace your stack

One login instead of five

Email in one tool, SMS in another, recommendations in a third: it adds up to a stack that does not talk to itself. Maestra consolidates those functions into a single platform built around one customer profile.

Replaces

Klaviyo

Attentive

Segment

Yotpo

See what Maestra looks like on your data

Bring your current stack and your goals. We will show you where Maestra fits and what changes first.